Case Manager (George Town)

• Promotes IHT Rehab facilities and service provisions to the patients and family members.
• Assist in tracking and collating number of patients contacted, home visits and other data as required for reporting to management.
• Works with patients to identify and eliminate barriers from seeking treatment (i.e. issues of food, housing, transportation); to allow greater participation in treatment as needed.
• Sets up transportation for patients to attend appointments.
• Schedules appointments with consideration of patients’ needs and preferences.

Job Requirements;

• Diploma/Degree in Nursing, Medical Assistant, Social Work or equivalent.
• Minimum of three (3) years' customer service experience, preferably in human services, possess demonstrated commitment to customer service.
• Professional or personal experience supporting individuals with disabilities, or challenging behaviors highly preferred
• Must be willing to travel and possess own transport.