- Making calls, sending emails, and potentially writing letters to customers regarding overdue payments.
- Discussing repayment plans and working with customers to find solutions that work for both parties.
- Maintaining detailed records of all communication and recovery efforts, including account status and collection progress.
- Initiating or assisting in legal proceedings when necessary to recover outstanding debt.
- Studying reasons for late payments, identifying potential issues in credit policies, and recommending improvements.
- Ensuring all actions taken adhere to company policies and legal regulations.
Requirement
- Minimum requirements:
- - SPM without experience training will be provided.
- - Diploma and above without experience training will be provided.
- Independent with persuasive interpersonal skills and results-driven.
- Required language(s): Bahasa Malaysia and English.
- Candidates with collection experience will be an advantage.
- Target oriented and ability to work with minimum supervision.
- Exhibit strong negotiation skills.
- Good working attitude, passionate, self-motivated and able to communicate well with people of all levels.
- Able to start work immediately.
- Fresh graduate with good communication skills will be encourage
Salary Range:
- Salary: From RM1,700.00 – RM 1,800.00 per month (For non-experience candidate)
- Salary: From RM1,800.00 – RM 2,000.00 per month (For experience candidate)
Location: Dataran Merdeka, Kuala Lumpur City Centre, Kuala Lumpur.