Years of Working Experience:
1-3 years
Job Title: Mortgage Advisor
Summary
We are seeking a skilled Mortgage Advisor at AIA to join our team on a part-time basis in Selangor, Malaysia. The ideal candidate will have 1-3 years of experience in the mortgage industry and possess a strong skill set including communication, problem-solving, presentation, relationship building, critical thinking, interpersonal skills, sales & marketing, leadership, product knowledge, and customer service. This role offers a hybrid work mode, providing flexibility for both remote and in-office work.
Key Responsibilities
- Provide expert advice and guidance to clients on mortgage products and services.
- Build and maintain strong relationships with clients to understand their financial needs and goals.
- Analyze financial information to determine the best mortgage options for clients.
- Present mortgage solutions effectively to clients and assist them in making informed decisions.
- Collaborate with sales and marketing teams to promote mortgage products and services.
- Demonstrate leadership skills in guiding clients through the mortgage process.
- Provide exceptional customer service to ensure client satisfaction and retention.
Required Skills and Qualifications
- 1-3 years of experience in the mortgage industry.
- Strong communication skills to interact effectively with clients and colleagues.
- Proven problem-solving abilities to address complex mortgage scenarios.
- Excellent presentation skills to convey information clearly and persuasively.
- Ability to build and maintain relationships with clients and stakeholders.
- Critical thinking skills to analyze financial data and recommend suitable mortgage options.
- Sales and marketing acumen to promote mortgage products effectively.
- Leadership qualities to guide clients through the mortgage process.
- In-depth product knowledge of mortgage options and financial services.
- Post-secondary diploma or equivalent qualification in a relevant field.
Other Details:
- Work Mode: Hybrid (Remote and In-Office)
- Location: Selangor, Malaysia
- Salary Range: RM 3,500 to RM 100,000 (depending on experience and qualifications)