Admin-cum-Indoor Sales Coordinator (Kuala Lumpur)

The successful candidate will be responsible for providing administrative support while assisting the sales team with coordination tasks. You will ensure smooth day-to-day operations and contribute to the growth of the business by managing customer inquiries, processing orders, and supporting sales activities.

Key Responsibilities:

Administrative Support:

• Perform general administrative duties such as data entry, filing, and document management.
• Manage office supplies, handle incoming calls, and coordinate meetings.
• Prepare and process quotations, invoices, and delivery orders.
• Maintain accurate and up-to-date records for internal reporting.

Sales Coordination:

• Act as a point of contact for indoor sales inquiries and assist with responding to customer queries via phone or email.
• Support the sales team by preparing quotations, proposals, and sales documentation.
• Assist in order processing, follow up on sales leads, and track sales progress.
• Collaborate with the sales team to ensure customer satisfaction and timely delivery of services.
• Coordinate between internal departments to facilitate smooth sales operations.

Customer Relationship Management:

• Build and maintain strong relationships with customers by providing excellent service.
• Handle customer complaints, provide solutions, and ensure follow-ups to enhance customer satisfaction.

Other Duties:

• Assist with any ad-hoc tasks related to both administration and sales as required.

Requirements:

• STPM, Certificate, Diploma or Degree in Business Administration, Marketing, or a related field.
• Proven experience in administrative roles, preferably with exposure to sales coordination.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Customer service-oriented mindset.
• Attention to detail and accuracy in managing documentation.

Benefits:

• Competitive salary package.
• Opportunities for career growth and development.
• Friendly and collaborative work environment.