Retail Sales Associate (Kuala Lumpur)

  • Kuala Lumpur, Malaysia
  • 04/09/2024
Company: Arabian Oud Sdn Bhd
Type: Full time
Category: Retail
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Job Description

  1. Customer Assistance: Sales assistants assist customers in identifying choice products, provide product information, and offer advice on products that best meet their requirements.
  2. Sales Promotion: They promote sales by using cross-selling and up-selling techniques.
  3. Transaction Handling: Retail sales assistants oversee debit/credit card transactions and collect cash payments for product purchases.
  4. After-Sales Services: They handle refunds, exchanges for product returns, and provide warranty services.
  5. Inventory Management: Monitoring inventory stock levels and facilitating restocking of out-of-stock items.
  6. Store Maintenance: Responsible for store cleanliness, upkeep, and maintenance.
  7. Visual Merchandising: Oversee window displays and general store layout.
  8. Communication: Escalate difficult customer complaints and communicate store issues to the retail sales manager.
  9. Cash Handling: Balance cash registers at the end of a shift and ensure sufficient change for the next shift.
  10. Client Relationship: Build and maintain positive trust relationships with clients to enhance patronage and increase clientele.
Send application or enquiry:
Arabian Oud Sdn Bhd