Customer Service Representative - Bilingual (Johor Bahru)

Call center BPO Customer service representative (Bilingual-Mandarin & English Speaker)

Project scope: Handling general inquiries related to billing and other concerns from customers.

JOB SCOPE:

Attend to customers' inquiries via inbound & outbound calls, in both Eng & Man.

Channels: Inbound & outbound calls, email (only for internal communication)

REQUIREMENTS:

With at least 1-year of experience in customer service

Preference for candidates with Call Centre experience – Voice and non-voice

Fluent in both languages English & Mandarin (Requirement, must be a mandarin speaker)

Proficient in Microsoft Office

Fresh graduates are welcomed.

Swift typing skills

WORKING HOURS:

MON - FRI: 8AM - 5PM / 8:30AM - 5:30PM / 9AM - 6PM *Shifts are based on operational requirements*

SAT: 8AM -12PM / 8:30AM - 1230PM /9AM - 1PM 

OFF: Half Saturdays, Sundays, and SG-based PHs

Office location: Bukit Indah, Johor Bahru

Salary: RM4000-RM5000

Further allowances and salary details are to be discussed in the interview.
Accommodation covered by Company. 

Email your CV to angelin.devis@antasis.com or Whatssapp to 011-10678875.

JOINING DATE:

Required to join by 17 JUNE 2024