Customer Service Assistant - Seller Support (Kuala Lumpur)

• Handle outbound tasks via phone, email or live chat and ensure high quality customer service is provided at all times.
• Provide responses and advisory to customers/sellers.
• Ensure that all actions taken to handle customers' enquiries, problems and complaints are in compliance with the company's policies.
• To deliver excellent customer service and manage the needs of online customers (through live chats)
• Liaise with other departments as required to resolve user issues.
• Able to handle high volume of inquiries from

(Mid Valley Megamall, Lingkaran Syed Putra, Mid Valley City, Kuala Lumpur)