Customer Service Officer (Kuala Lumpur)

Responsibilities:

• Providing excellent customer service to walk-in and call-in customers
• Attending to member and customer’s enquiries, feedback and requests
• Using in-store interactive tools and product promotions to drive sales
• Ensuring that visual merchandising standards are always adhered to
• Handling sales and membership transactions over the counter
• Proactively following-up on customers’ enquiries, feedback and requests
• Keeping regular engagement with customers and update them with promotions and new products launches and to maintain good relationship
• Performing daily stock take to ensure physical inventory and system record tallies
• With basic beauty background and knowledge is added value

Location: Exchange 106 @ TRX, Lingkaran TRX, Kuala Lumpur.