Telemarketing Team Leader (Kuala Lumpur)

Requirements

• Have experience in a leadership capacity in a contact center.
• Have experience in telesales/telemarketing or any sales position.
• Excellent written and verbal communication skills in Cantonese, Mandarin and English
• Excellent leadership and interpersonal skills.
• Good decision-making and problem-solving skills.

Responsibility

• To ensure all the given daily, weekly, or monthly targets are being delivered
• To implement sales strategies
• To monitor the team's performance
• To train, coach, or mentor the team
• Able to deep dive and identify the root cause of not being able to deliver the target
• Able to conduct a weekly review with clients via PowerPoint

Benefits

• Basic salary range (RM 4,000 – RM 4,500) + Commission
• Annual leave 16 days per annum*
• EPF, SOCSO and EIS
• Working day : Monday - Friday.
• Working hour: 9 am to 6 pm