Telemarketer/Tele-Consultant/Telesales Executive (Kuala Lumpur)

Responsibilities:

* We are looking for an enthusiastic Telemarketer to generate sales appointments by cold calling or/and answering requests in a fast-paced environment if necessary.
* Cold call people using a given phone directory to fix sales appointments, introduce services and qualify leads.
* Use scripts to provide information about the product's features and present their benefits to fix appointments for sales Representatives.
* Ask pertinent questions to understand the customer's requirements.
* Persuade the customer to prebuy (fix appointments for sales Rep) by demonstrating how services meet their needs.
* Record the customer's personal information accurately in a computer system
* Go the "extra mile" to meet sales quota and facilitate future sales.
* Keep records of calls, sales and record useful information.
* Fulfill call targets to fix targeted appointments.
* The goal is to promote business growth by expanding the company's clientele.

Requirements:

* Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Business Studies/Administration/Management, Marketing, Others or equivalent.
* Required language(s): English, Bahasa Malaysia, (additional language Mandarin)
* At least 1 Year(s) of working experience in the related field is required for this position.
* Required Skill(s): Communication, Negotiation.
* Preferably Junior Executive specialized in Sales - Telesales/Telemarketing or equivalent.
* Requirement
* We are looking for A+ Attitude, not A+ Academic results!
* Proven experience (minimum 1 year) as a telemarketer or similar sales/customer service role.
* Proven track record of successfully meeting sales quotas preferably over the phone.
* Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
* Excellent communication and presentation skills.
* Proficient in English & Mandarin (preferred).
* Skilled in negotiation, persuasiveness and dealing with complaints.
* Persistent and results-oriented.
* Patient and able to handle customer rejection and move on to the next call!
* It is good if you have: As a successful telemarketer, you must be friendly and persuasive.
* You must be able to understand the customer's requirements in a short time and present solutions that meet their needs.
* The ideal candidate will also be patient and cool-tempered to deal with aggressiveness, rejections, objections, and complaints.