E-Commerce Key Account Executive (Elmina)

Roles and Responsibilities

· Developing a solid and trusting relationship with key brands under our portfolio

· Resolving key client issues and complaints

· Developing a complete understanding of key account e-commerce needs

· Anticipating key account changes and improvements for the advancement of their e-commerce business

· Managing communications between key clients and internal teams

· Stakeholder management between key brands and e-commerce platforms

· Strategic planning and execution to improve client’s e-commerce results

· Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure all client needs are met

· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

· Meeting all client needs and deliverables according to proposed timelines

· Expanding relationships and bringing in new clients

Preferred Qualification

· Bachelor’s degree in marketing, business administration, sales, or relevant field preferred

· Preferably 2-3 years’ experience in sales, marketing, business development, or similar fields of work. However, fresh graduates with a high desire to succeed and strong work ethics are encouraged to apply

· Basic computer skills, and experienced with Microsoft Office Suite, with emphasis on good Excel skills.

· Communication skill required, able to speak English and knowledge with excel (beginners or entry level will do)

· Able to started immediately (ASAP)

· Open for Malaysian only

Benefits:

· Maternity leave

· Opportunities for promotion

· Parental leave

· Professional development

· Free Parking

Schedule:

· Fixed day shift

· Flexible hours

· On call

Supplemental pay types:

· Performance bonus

Education:

· Degree/Diploma/Advanced Diploma (Preferred)

Experience:

· E-commerce 2 years (Preferred)

· Retail: 1 year (Preferred)

Language:

· English (Preferred)

· Bahasa Malaysia

· 中文 is an advantage