F&B Manager/Executive (Bukit Mertajam)

Flexible hour- shift

Job Desciption

1. Overseeing daily operations, customer service, staff work schedule, cashiering, food supplies, maintenance & administrative operations.
2. Recruiting, training and motivating staff, as well as maintaining high standards of quality, hygiene, health and safety in the dining area.
3. Preserve excellent levels of internal and external customer service
4. Develop and enforce established policies and procedures.
5. Develop cost-effective operational plan to achieve outlet goals.
6. Obtain customer feedbacks and recommend necessary outlet operational changes.

Requirements & qualification

1. At least 2-3 years of experience in F&B service
2. At least Diploma in any related fields.
3. Able to work in team & humble in interacting with customers.
4. Punctual & committed to work assigned.
5. Excellent communication, interpersonal and leadership skills
6. Critical thinker and problem-solving skills
7. Good organizational and time-management skills
8. Strong analytical skills and data-driven thinking
9. Able to work in high pressure
10. Self-motivation