Accounts & Customer Service Representative - URGENT!!

  • Shah Alam, Selangor, Malaysia
  • 13/02/2018
  • ICEL Express Sdn Bhd
Type: Full time     Category: Admin-Clerical Transportation Warehouse
Share on Facebook

Job Description

  • Open and maintain customer accounts by recording account information

  • Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs

  • Prepare service reports by collecting and analyzing customer information

  • Contribute to team effort by accomplishing related results as needed

  • Identify and assess customer's needs to achieve satisfaction

(Shah Alam Technology Park, Shah Alam, Selangor)

Apply or contact for info: