Service Advisor

  • Mazda Cheras 3S Superior Prestige Motor, Jalan Cheras, Bukit Dukung, Kajang, Selangor, Malaysia
  • 13/01/2021
Company: Bermaz Motor Trading Sdn Bhd
Type: Full time
Category: Automotive
Share on Facebook

Job Description

  • Greet and acknowledge customer promptly.
  • Contact customer and confirm their appointment.
  • Verify and confirm the purpose of customer visit.
  • Responsible in providing promise time to customer.
  • Writing service order and descriptions of problem and repairs.
  • Inform the customers that car is ready for collection.
  • General customer complaint handling.
  • Any additional job assigned by Superior.

Requirements:

  • SKM Certificates (Level 1, 2 or 3)/Diploma in Automotive Engineering or its equivalent.
  • Minimum 2 years working experience.
  • Able to communicate, interact, attending to Customers’ needs and provide professional advice to customers.
  • Fluent in English and Bahasa Malaysia.
  • Computer literate.
Apply or contact for info: