Internship - Tech Support

Job Responsibilities:

• Must be fast responding to support and attending to the case after call, email or instruction received.
• Able to explain the cause of certain problem arises and able to explain the reason of the solution applied either permanently or temporarily.
• Working closely with either internal technical/software team or external clients/user for tackling of support task reported to get the problem solved.
• Manage administrative task in Technology Team.
• Assist in data compilation, mining, and analysis as and when require.
• Complete any ad-hoc task as and when require.
• Analytical and communication skills.