Software Integrator & IT Support

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • 01/08/2020
Company: Talents Right Recruitment
Type: Full time
Category: Information Technology
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Job Description

RESPONSIBILITIES

SYSTEM INTEGRATION SUPPORT

  • Provide integration support to the assigned campaigns.
  • Support on validation work (need to be skilled in data processing in Excel).
  • Responsible for providing technical assistance and support for our clients and partners, related to integration and operation of digital advertisement analysis tool on their web/app system.
  • Ensure the endpoint security is in line with IT security policy.
  • Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution, in hand with our system teams in HQ and other countries' branches.
  • Walk colleagues or clients through steps to help them resolve their technical problems.
  • Maintains daily performance of computer and web systems.
  • Walks customer through problem solving process.
  • Runs reports to determine malfunctions that continue to occur. 

INTERNAL IT SUPPORT

  • Owns designated software or hardware systems and take responsibility for their maintenance and operation.
  • Educates and assists with meetings, training materials, and goal setting involving information technology (IT).
  • Organizes own workload, sets priorities, and works within deadlines.
  • Responds to technical requests and outages, resolving problems in a timely manner.
  • Provides expertise and advice on appropriate use, forecasting needs and offering recommendations.
  • Provide sales support in terms of IT, including but not limited to create campaign, set rewards, and upload banner.

REQUIREMENT

  • 4 years of experience in providing system or software integration
  • Experience in development with JavaScript (private project is also acceptable)
  • Willing to work on weekend or Public Holiday when necessary.
  • Flexible to meet the demands of our growing organization.
  • Possess positive disposition, solid organizational and communication skills, and proven account management or other relevant experience.

      Salary : RM5,000 to RM7,000 /month

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