Waiter (Bangi)

  • Bangi, Selangor, Malaysia
  • 10/03/2020
Company: Hotel Puri Pujangga
Type: Full time
Category: Hospitality-Hotel
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Job Description

To take order and serve the food and beverage ordered by the guest and to ensure that proper serve is provided to the guest satisfaction and company standard.

  • Providing excellent customer service
  • Greeting customers at the door
  • Seating patrons
  • Greeting patrons once they are seated
  • Presenting menus to customers
  • Explaining menu items to customers
  • Answering questions from patrons about food and beverages
  • Sharing information with customers about the status of their orders
  • Refilling customer drink orders throughout the meal
  • Finding out if customers need additional items
  • Verifying that customers are satisfied with their orders
  • Up-selling additional food and beverage products to patrons
  • Entering each item ordered into coffee house register system (POS)
  • Delivering check to customers
  • Accepting payment for the meal
  • Communicating customer orders to kitchen staff
  • Ensuring that customer orders are assembled properly in the kitchen
  • Delivering orders to customers
  • Removing empty plates, used silverware, and soiled napkins from tables
  • Determining when customers have completed the meal
  • Attending scheduled team or shift meetings

*Job Type: Permanent

Salary: RM1,200.00 to RM1,500.00 /month

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