Human Resource Retail Operation

  • Balakong, Selangor, Malaysia
  • 26/02/2020
Company: Wing Heong Food Industries Sdn Bhd
Type: Full time
Category: Human Resources Manufacturing Retail
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Job Description

Overall Job Purpose

Responsible for recruiting, handle employee relations, payroll, benefits, training within company to achieve the company’s goals. Also, responsible for the entire operation of a branch from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service.


Human Resource

  • Establishing and enforcing proper human resource methods, policies and procedures for the company.
  • To handle entire recruitment process from manpower planning, candidate filtering, interview and job posting.
  • Prepare offer letter and salary proposal for hired candidates.
  • Dealing with grievances and implementing disciplinary procedures.
  • To maintain and manage all the Company’s employee master data.
  • Responsible for employment pass application for foreign worker.
  • Perform full spectrum of monthly payroll processing and liaise with relevant government bodies (I.e. EPF, Socso, LHDN and etc)
  • Process documentation and manage overall administration of the department (leave records, performance evaluation, staff welfare and etc)

Branch Operation

  • Oversee and manager the overall management of outlets and achieve sales, profit and growth objective
  • Demonstrates desired behaviors for staff including driving sales, handling difficult /complicated sales, cash management, inventory and etc.
  • Manage the retail team to meet individual shop KPI’s, organize induction and training support in line with company policy and procedures.
  • Identifying training needs and providing ongoing training opportunities to the team as needed.
  • Ensure all pricing, signage and displays are always correct.
  • Responsible for controlling inventory stock levels and reordering as necessary.
  • Initiative to found problem and actively communicate with outlet to solve the problem.
  • Project management of new store openings including stock acquisition, shop fit outs and launches in line with pre-agreed budgets.
  • Manage the distribution of stock between stores to ensure stock remains refreshed.
  • Preparing regular financial and statistical reports, analysis and presentations.
  • Regularly branch visit.
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