Travel Counselor (KL)

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • 14/02/2020
Company: PST Travel Services Sdn Bhd
Type: Full time
Category: Other
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Job Description

We are a travel group of companies in KL and would like to look for the Travel Counselor.

Responsibilities:

  • Required to book all travel arrangements for clients.
  • Making reservations for travel itineraries with international & domestic scheduled flights and various ground products (eg: visa, travel insurance, hotels, car hire & rail travel).
  • Act as a first point of contact for all travel queries and handling crew changes for clients.
  • Responsible for domestic and international ticket inquiry.
  • Provide professional service on customers' reservations, domestic and international air ticket bookings and other related services.
  • Check and update customer information in a timely manner to ensure the integrity and accuracy of customer information.
  • Monitor airline updates of the ticketing system, such as any flight changes or cancellation.

Requirements:

  • Candidate must possess minimum SPM/ Diploma/ Degree in Tourism/Hotel Management.
  • Minimum 1 year experience in the travel industry will be added advantage.
  • PC literate, and have a good working knowledge of a GDS - preferably Galileo and Sabre booking systems.
  • Well verse in Microsoft Words & Microsoft Excel.
  • Good interpersonal and communication skills in English are essential.
  • Engish, Bahasa Melayu, Mandarin will be an added advantage.
  • Self-motivated person and able to work independently.
  • Fresh graduated student with excellent attributes are encourage to apply.

(Heritage House, Jalan Yap Ah Shak, Chow Kit, Kuala Lumpur)

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