Administrative Executive/Customer Service (Shah Alam)

  • Shah Alam, Selangor, Malaysia
  • 14/01/2020
Company: Zenia Manufacturing Sdn Bhd
Type: Full time
Category: Admin-Clerical Customer Service Executive
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Job Description

Responsibilities include:

  • Greeting guests when they come in.
  • Effectively communicate with customers, and respond professionally to internal and external inquiries.
  • Ordering office supplies.
  • Stocking Inventory.
  • Receiving mail and packages from couriers.
  • Provide general support to the office team and coordinate additional duty assignments and special projects as needed.
  • Ensure consistent and top quality for all outgoing goods to customers.
  • Call customers and follow up with their product requirements.
  • Offer new and current products to both new and existing customers.
  • Coordinating any maintenance requests,maintain service records of office equipment and arrange for monthly cleaning and pest control of office/factory.
  • Process purchase orders from customers, generate invoices, prepare sticker labels for goods delivery.
  • Create and generate various sales reports and perform sales analysis in Excel or other platforms, as requested.


  • 1+ years’ experience working in a professional environment.
  • Experience using standard office equipment.
  • Impeccable attendance and punctuality.
  • Responsible, and takes initiative.
  • Professional, friendly demeanor.
  • Reliable, able to multitask and meet commitments.
  • Excellent English communication skills - speaking and writing.
  • Teamwork-oriented.
  • Language(s): English, Bahasa Melayu, Mandarin

Entry level candidates will be considered however previous administrative and customer service experience is a major plus.

Be sure to include a cover letter and your resume with your contact details when you apply.


  • Customer Care: 2 years (Preferred)
  • Administrative Skills: 2 years (Preferred)


  • Bachelor's
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