IT Support Assistant - Hardware/Software

  • Shah Alam, Selangor, Malaysia
  • 08/01/2020
Company: Wah Kong Corporation Sdn Bhd
Type: Full time
Category: Information Technology
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Job Description

Key responsibilities & duties

  • To support and troubleshooting staffs PCs, printer, Photostat machines, Laptop , hardware’s, software and Networking.
  • Auditing and maintain Software license & Hardware from Time to Time.
  • Monthly IT Maintenance audit as per SOP set and to ensured ISO compliances.
  • Source and getting quotation for all IT Product procurement.
  • Configure email accounts and setup email in client PC.
  • Support and monitoring MyRetail POS System, SQL accounting system, WMS Daily Operation, Sales Force Automation, Trade Claim system & Deliver process system day to day.
  • To provide support on implementation upcoming project when needed.
  • Responsible for Handling day-to-day software problems and hardware problems in Office and Outlet
  • Monitoring daily Auto database backup.
  • Perform other ad hoc assignment and tasks as requested by management.
  • Monitoring and maintaining CCTV & Alarm in office and outlet.
  • Create, update and maintain IT documentation.

Academic or trade qualifications

Candidate must possess at least a Diploma, Advance/ Higher/ Graduate Diploma in Engineering/IT or equivalent.

Work experience and skills

  • Candidate must possess at least a Certification or Diploma in Computer Science / MIS or IT or equivalent.
  • Computer literate in Windows Platform, software & hardware trouble shoot, etc.
  • Required language(s): Bahasa Malaysia, Chinese and English.
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Do not mind to work extra mileage and highly commitment and responsibility to work.
  • Full-Time position(s) available.
  • Basic knowledge web design - php , html , mysql and xampp
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