Technical Engineer - Computer Hardware/Software

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • 14/12/2019
Company: Gamma Solution Sdn Bhd
Type: Full time
Category: Information Technology
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Job Description

Task & Responsibility

- Installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, including testing & fixing faulty equipment (training will be provided)

- Support customer inquiries and complaints either tele-support, walk-in support or on-site support (training will be provided)

- Working with customers/co-workers to identify issues, advising on the solutions, and rectifying the issues.

- Logging and keeping records of customer/co-workers’ queries or complaints.

- Analysing and produce reports as required by superior

- Updating standard operating procedure or specification for end-customer and in-house support.

- Working with field engineers/technicians to visit customer and site.

- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Requirements:

- Good analytical and problem-solving skills

- Good interpersonal and customer care skills.

- Good & accurate records keeping.

- Punctuality - Willing to learn Up-to-date technical knowledge.

- An in-depth understanding of the software and equipment your customers/company are using.

- Able to travel.

- Must possess a valid driving licence.

*** Fresh Grad are encouraged to apply.

If interested please send your resume to jobs(AT)gamma.com.my & ghchia(AT)gamma.com.my

Call 03-41491800 for more details. Only shortlisted candidate will be called for an interview. Salary will depend on the work experience and qualifications.

JOB REQUIREMENT

Nationality Preferred: Malaysians Only

Gender Preferred: Male

Language Required: English, Bahasa Malaysia or Mandarin

Own Transport Motorcycle or Car

Experience Level 0-3 years

Minimum Education Required: SPM

Location Kuala Lumpur

SALARY & OTHER BENEFITS

Salary Range: Salary will depend on the work experience and qualifications .Other Benefits kwsp,socso, annual bonus, company trip (Local/Oversea), group life insurance

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