Outlet Manager

  • Johor Bahru, Johor, Malaysia
  • 11/07/2019
Company: Faby Famy Sdn Bhd
Type: Full time
Category: Admin-Clerical Executive Retail
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Job Description

- Resolve customer complaints regarding outlet, and stock take
- Monitor staff’s attendance, leave, attitude and performance.
- Involve in interviewing, hiring, training, scheduling and managing staff.
- Monitor inventory and daily stock take.
- Manage all outlet operations and day-to-day operations within budgeted guidelines and to the highest standards.
- Identify customer’s needs and respond proactively to all of their concerns.
- Purchase goods and continuously make necessary improvements.
- Comply with all health and safety regulations.
- Report to management regarding sales results and productivity.
- Lead outlet team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPI’s, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork

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