Matchmaker Associate

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • 12/06/2019
Company: Paktor MY Sdn Bhd
Type: Full time
Category: Customer Service Entry Level Executive
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Job Description

Responsibilities: 

Paktor is seeking an energetic and passionate Matchmaker, Associate to join our offline dating team: Datesmith! Apart from meeting new people and helping singles seek their love life, you will also:

  • Manage the matching of clients and faciliate the scheduling of dates
  • Interact with clients and prospective clients, anticipate their needs and follow through with exceptional service
  • Work with other teams internally to enhance our company operational workflow
  • Facilitate enquiries from clients as well as assist in other administrative and adhoc duties

Requirements: 

You are someone based in Kuala Lumpur who is meticulous and fun-loving. You love the idea of bringing potential matches to singles and feeling a huge sense of achievement getting them into a relationship. Finally, you are also someone who constantly strives to achieve your goals and highly proactive in getting tasks done.

  • At least 1 year of client service experience with interaction through various channels e.g. email/phone/social media/face-to-face
  • Comfortable speaking over the phone for liaison and coordination work
  • Strong interpersonal skills
  • Good command of written and spoken English and Mandarin (supporting regions outside of Malaysia)
  • Ability to start immediately is a plus
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