Customer Service

  • Puchong Selangor Malaysia
  • 21/03/2017
  • Perniagaan Elektrik Seagull (Puchong) Sdn Bhd
Type: Full time     Category: Customer Service
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Job Description

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Arranges air-con services with technicians.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Pusat Bandar Puchong, Puchong.

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