Company: PJCentrestage Management Sdn Bhd
Type: Full time
To assist in managing and controlling all aspects of the shift operation.
To organize and service all activities within the operation with regards to Banquet as well as equipment arrangement.
To anticipate, maintain and improve personal contacts with hotel guests in order to up sell and generate more revenue.
To ensure highest standards in service of all food & beverage products, making sure that orders are handled as quickly as possible with minimum delay.
Ensure that all miss-en-place is sufficient during every meal period.
Correct and follow up with the set service standard for new employee joining the team and determine training requirement.
To stand in for any member due to vacation / absence.
Developing, controlling and disciplinary of subordinates.
Duties & Responsibilities:-
Advice the manager or assistant manager in all aspects and matters directly related to the shift operation.
Control and supervises the service towards guests in order to maintain service consistency.
Control and supervises the preparation of all the food & beverage products to ensure that correct measures and presentations are followed as per the standard of operation set by the food & beverage division.
To comply with all Best Western policies and procedures