Android Support Engineer - Local Malaysian

  • Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
  • 07/12/2018
Company: RiDiK
Type: Full time
Category: Engineering
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Job Description

• Very good communication skills in English and Mandarin (both written and speaking)
• Strong knowledge of Android Messages, Dialer, and Contacts or similar messaging apps.
• Experience with testing apps on multiple Android device manufacturers (OEMs). Experience with Android Messages app or similar messaging apps a plus.
• Proficient in RCS Terminologies.
• Experience in troubleshooting technical issues including capture and analysis of client logs.
• Ability to troubleshoot bug and different types of crash reports.
• Strong knowledge in 'adb shell' to capture logs and install/upgrade/downgrade different versions of Android Messages.
• Experience with Android Flash-station to install/upgrade/downgrade different versions of Android OS.
• Passthrough bugs to corresponding Internal Teams where intervention required. Ability to take judgment calls on relative importance of bugs and feature requests and negotiate with clients & internal teams as needed
• Experience to debug messaging flow in client log.

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